Privacy Policy

Privacy Policy

Introduction

Welcome to https://affordable-local-plumber.storysurge.net (hereinafter referred to as “Affordable Local Plumber,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external services have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy covers situations where you:

  • Use our applications, access our services, or interact with our website as an authorized user.
  • Visit our websites linked to this Privacy Policy.
  • Communicate with us via email, phone, text messages (SMS), or any other channel.

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Bank account numbers or other financial data required for transactions.
  • Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and similar information collected from your mobile device when using our apps.
  • Location Data: Geographic location data provided by your browser or device when you interact with our websites or services.
  • Feedback: Responses to surveys, reviews, or comments you provide to us.
  • Social Media Information: Data from social media platforms if you choose to log in and connect your accounts with our service.
  • Product Information: Details about products you have shown interest in or purchased on our platform.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We employ cookies for several purposes:

  • Strictly Necessary: These cookies enable core features like login, account management, and page navigation.
  • Preferences: They remember user preferences, such as language settings and display choices.
  • Analytics: Analytics cookies help us understand user behavior on our site, enabling us to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we will ensure that your data is securely deleted or anonymized from our systems.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and discontinue any associated services.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the use or processing of your personal data.
  • Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Object: The right to object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us using the details provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.